Have your questions answered here!

Do I need a large following to be a stall holder? Absolutely not! No matter how many followers you have you are able to trade at our markets.

I don’t have a card reader to take payments, does this matter? As long as you can take payments from customers in a secure way (ie. PayPal) then you're still able to take part, however I do recommend investing in a card reader for future events, they’re inexpensive and your customers will feel more secure paying this way if they’re not carrying cash.

I don’t have any mindful properties, can I still take part? Please visit our brand requirements section where we outline what we're looking for in terms of a mindful business. If your business does not meet our brand requirements then unfortunately you will not be considered; our ethos is to encourage conscious consumerism.

I don’t have all of the brand requirements, does this matter? Not at all! You must be a small or independent business with at least one other mindful property from our brand requirements.

Who qualifies for the free and discounted Stall Holder Positions? The minority owned business Stall Holder positions are targeted at all Ethnic Minorities. We recognise other minorities such as sexual identity, gender identity or disability however these positions are aimed at supporting ethnic minority owned businesses in order enforce our pillar of shopping inclusively and therefore to encourage our shoppers to diversify their spending and contribute towards closing the racial pay gap.

My business is less than 6 months old, am I qualified? Yes! We're here to completely support all businesses old or new in making trading at our markets and its always great to showcase new mindful businesses

I've taken part in one of your markets before, can I apply again? Yes! Please do apply again, we'd love to have you back

Do you offer payment plans for stallholder fees? Yes, we can arrange a payment plan between us, please just get in contact. And don't be shy - we're all at different stages of business and can afford different investments.

I'm a stallholder and now unable to take part in the event, do you issue refunds? Unfortunately if you’re unable to commit after confirming your place it is no longer my responsibility. Your place at the market is non-refundable and non-exchangeable for a future date*. This is in place due to the commitment to the venue, tables, chairs, marketing and all general organisation that goes into the event is already in motion for the event, and organising Stall Holders that drop out of the events is a huge task onto of the general organisation of the event.

*unless Covid-19 related, if you or someone you’ve been in contact with tests positive for Covid-19 then you may have an opportunity to postpone your market day. I will be asking for proof of a positive test in this instance.

For more information see below T’s & C’s

How do I become a stallholder? Once the date of the next market has been announced, our online applications will open. You can apply via our online application on our website. You will hear back from me via email, whether you have been successful or not. I always respond to all applicants.

I didn't get into the market, can I apply again? Yes! We have many applications, and we're so sad we can't have everyone! Please do apply again if you didn't get in first time.

I didn't get into the market - why? As you can imagine, we have many applications come through from small businesses, and therefore we can't accept them all. Whilst looking through applications I consider the mindful properties of the business, how well presented you are online in terms of photography/ Instagram presence and how overall your application was delivered.

I'm not sure which stall size to go for? If you’re new to trading at markets, have a smaller product range or smaller size products, then half a table is suitable. If you have a large product range and large display stands, we recommend a full table.

How do you select traders for your free & discounted trader positions? We believe that shopping more mindfully means to diversify your spending. If you’re a business owner and identify to be part of a marginalised community, then you qualify to apply for one of our free or discounted positions. These are issues on a first come, first served basis.

How do you curate your line-up? I ensure that all small businesses that trade at our online markets follow our brand requirements. This means that they either have sustainability at the heart of what they do or ensure it’s a main factor in their packaging and supply chain. They are a minority owned business / support minority workers in the creation of their products, enabling you to diversify your spending. They are passionate and experts in the field of mental health aids, and can provide genuine mental health and well-being products.

Is there step-free accessible access? Our Market hosted at Springwell there is step free accessible access across the whole event and venue.

Unfortunately our markets at Belgrave the Ground Floor has step-free accessible access however, the room in which the market will take place in has step access only. We’re sorry if this effects your ability to attend our markets - please shop with us online or we can organise an exclusive shopping experience on the day by bringing top picks from our vendors to you on the ground floor - to organise, simply email me at mindfulmarketuk@outlook.com or send a DM

Can I bring my dog? Yes! Please do!

How to shop? Come along to one of our in-person events and shop the line up on the day! If you’re not local but still keen to shop our market, you can do so directly through the traders online shop - you can find out our market line ups either on our website or social media pages.

How do I buy? Come to one of our in-person markets and shop our line up on the day, every stall holder will have a secure way in which to take your payment. We do not sell or take payments for products on behalf of Stall Holders.

How do you curate your line up? I ensure that all small businesses that trade at our online markets follow our brand requirements. This means that they either have sustainability at the heart of what they do or ensure its a main factor in their packaging and supply chain. They are a minority owned business / support minority workers in the creation of their products enabling you to diversify your spending. They are passionate and experts in the field of mental health aids, and can provide genuine mental health and wellbeing products.

What does it mean to shop more mindfully? To shop more mindfully you are considering your purchase's impact before committing. This means you've shopped around more for the item you wish to purchase, making sure that it has the least harmful impact to the planet (for example). To shop more consciously, shopping at small and independent businesses is a great way to start, as in their nature they're less likely to be mass producing or unethically working.

I’m looking to shop more mindfully for a particular product - can I ask you for recommendations? Absolutely! Pop me a DM on Instagram or send us an email at mindfulmarketuk@outlook.com and i’ll be happy to help! Feel free to scroll through our Instagram page too as a place to browse mindful businesses.

Although you may have received an acceptance email, this does not mean your place has been confirmed. Instructions in the PDF attached within the acceptance email must be followed in order to confirm your place, including your Stall Holder Fee.

Once I have received your Stall Holder Fee and your place has been confirmed, it is not my responsibility if you find yourself unable to commit. Your place at the market is non-refundable and non-exchangeable for a future date*. This is in place due to the commitment to the venue, tables, chairs, marketing and all general organisation that goes into the event as it is all already in motion for the upcoming market and organising Stall Holders that drop out of the events is a huge task on top of the general organisation of the event.

*unless Covid related, if you, someone you’ve been in contact with tests positive for Covid-19 then you may have an opportunity to postpone your market day. I will be asking for proof of a positive test in this instance.

If you do not send the required content at the standard in which I need it within the deadlines* given within your confirmation email, you will forfeit the opportunity to be shared on Mindful Market’s social media pages and website.

*Unless you have contacted me with a reasonable extended deadline.

When you supply me this content, you promise that you own and/or have the right to use and issue out agreed content and that this does not infringe any third-party intellectual property rights. We reserve the right to take down any posted content that we find out to be the above has been breached with immediate effect.

In the unlikely event the market is cancelled, we will notify you as soon as possible and re-arrange a future date. We take no responsibility for any loss you incur as a result of the market being cancelled.

It is compulsory to provide accurate and up-to-date liability insurance before selling the market.

We take no responsibility for any loss or damage to your stock on market day, please make sure this is covered within your liability insurance.

Any imagery taken of you or your stock at the Mindful Market may be used across our social media pages and website, if you’re un-happy with this please get in touch.